Privacy Policy

App Name: MouvChat
Last updated: June 4, 2026

MouvChat ("we", "us", or "our") is a B2B wholesale marketplace that connects retail shops with wholesalers. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

1. Information We Collect

• Account information: name, email address, business name, and role (customer or business).
• Business information: business address, description, and documents submitted during verification.
• Photos and media: images you upload for products or your profile (accessed via your camera or photo library with your permission).
• Location: your approximate location to show nearby wholesalers (only when you grant permission).
• Messages: chat messages sent between users on the platform.
• Usage data: basic app usage information to improve the service.

2. How We Use Your Information

• To operate and provide the MouvChat marketplace service.
• To connect retail shops with wholesalers.
• To verify business accounts and process applications.
• To enable real-time messaging between buyers and suppliers.
• To display nearby businesses based on your location.
• To improve app performance and user experience.

3. Permissions We Request

• Camera: to capture product images and profile photos.
• Photo Library: to upload existing images for products and profiles.
• Location: to show wholesalers near your shop.
• Microphone: to support voice messages in chat.

All permissions are optional. You can deny them and still use core features of the app.

4. Data Sharing

We do not sell your personal information. We may share data only in the following cases:

• With other users as part of normal marketplace activity (e.g. your business profile is visible to customers).
• With service providers who help us operate the app, under strict confidentiality.
• When required by law.

5. Data Storage and Security

Your data is stored securely. We use industry-standard measures to protect your information from unauthorized access, alteration, or disclosure.

6. Your Rights

You may request to access, correct, or delete your personal data at any time by contacting us. You can also withdraw permissions through your device settings at any time.

7. Children's Privacy

MouvChat is intended for business use only and is not directed at children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through the app.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@mouvchat.com